Privacy Policy and Mobile App End-User License Agreement

This Privacy Policy and Mobile App End-User License Agreement describes how 2 Guy’s Marketing LLP, doing business as AlertBadger™ (“Company,” “we,” “our,” or “us”), collects, uses, protects, and manages information obtained through our website, mobile applications, products, devices, and related services.

By using our products, website, mobile application, or related services, you agree to the practices and terms described on this page.

Privacy Policy

1. Information We Collect

We may collect several types of information when you use our products or services.

Personal Information

Personal information you voluntarily provide may include:

Name
Email address
Phone number
Billing information
Account login credentials
Shipping address
Customer support communications

Device and System Information

Our products and services may collect information necessary to operate, maintain, and troubleshoot the system, including:

Device identifiers
Gateway identifiers
Firmware versions
Device status and performance logs
Battery levels
System diagnostic information

Alert and Event Information

When the system detects activity or events, we may collect and process:

Alert notifications
Event timestamps
Device trigger information
System status data

This information allows alerts to be delivered through our cloud partners and the mobile application.

Location Information

Some products or system features may use GPS or location-related services. If enabled, we may collect:

GPS location data from devices
Device location status
System location settings used to configure alerts

Location data is used solely to provide product functionality such as device tracking, alert delivery, and system monitoring.

Subscription and Billing Information

If you subscribe to services, we may collect:

Subscription plan details
Billing information
Transaction records
Payment status

Payment information may be processed through third-party payment processors. We do not store full credit card numbers on our servers.

Mobile Application Data

When using the mobile application, the system may collect:

Device type and operating system
App version
App usage data
Push notification tokens

This information helps maintain app compatibility, notification delivery, and system reliability.

2. How We Use Information

We use collected information to:

Operate and maintain our products and services
Deliver system alerts and notifications
Provide mobile application functionality
Process purchases and subscriptions
Improve product performance and reliability
Provide technical support
Maintain security and prevent fraud
Comply with legal obligations

3. Sharing of Information

We do not sell, rent or loan personal information for marketing or revenue purposes.

Information may be shared only in the following situations:

Service Providers

We may share information with trusted third parties that help operate our services, including:

Cloud hosting providers
Payment processors
Cellular connectivity providers
Customer support systems
Technology and software service providers

These providers are expected to protect your information and use it only as necessary to provide services on our behalf.

By enabling alerts, location services, or device services, you agree that your device or system may transmit location, alert, and system status information necessary to operate the AlertBadger™ alert system.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or valid legal request from authorities.

Business Transfers

If the Company is involved in a merger, acquisition, financing, reorganization, or asset sale, user information may be transferred as part of that transaction.

4. Data Storage and Security

We and our technology partners take reasonable technical and administrative measures designed to help protect information from:

Unauthorized access
Misuse
Alteration
Disclosure

However, no internet, wireless, cloud, or electronic storage system can be guaranteed to be completely secure.

5. User Control and Choices

Users may be able to:

Update account information
Manage notification preferences
Disable certain location features
Cancel subscriptions
Contact us regarding personal information requests

Requests regarding personal information may be directed to our support contact listed below.

6. Data Retention

We retain information only as long as reasonably necessary to:

Operate our services
Provide services you subscribe to
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain security and diagnostic records

Certain system logs or technical data may be retained for security, diagnostic, reliability, or legal purposes.

7. Children’s Privacy

Our products and services are not intended to collect personal information from children. We do not knowingly collect personal information directly from children under the age of 13.

AlertBadger products may be used by adults as part of a broader property awareness, pool awareness, or safety program. However, AlertBadger is not a substitute for adult supervision, professional safety practices, pool barriers, alarms required by law, emergency response systems, or other safety measures.

8. Third-Party Services

Our products and services may rely on third-party technologies and providers, including:

Cellular networks
Cloud hosting services
GPS or location services
Payment processors
Mobile operating systems
Push notification services
Internet service providers

These providers operate under their own terms and privacy policies. We are not responsible for the privacy practices, performance, availability, or policies of third-party providers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website. Continued use of our products, website, mobile application, or related services after updates are posted constitutes acceptance of the revised policy.

10. Contact Information

For questions regarding this Privacy Policy, please contact:

2 Guy’s Marketing LLP
dba AlertBadger™
BadgerProtection@pm.me

Important Safety, System Limitations, and Liability Disclosure

AlertBadger is designed to provide supplemental awareness and notification of activity and events on your property and should be considered only one part of a broader safety, security, monitoring, or property protection plan. While we strive to design and provide a reliable and effective product, no monitoring, alert, or awareness system can completely guarantee detection, notification, or performance in every circumstance.

AlertBadger is not a life-saving device, emergency response service, or guarantee against injury, intrusion, theft, property damage, or loss. Users should not rely solely on AlertBadger for child supervision, pool safety, personal safety, emergency notification, or any other critical safety function.

System performance may be affected by conditions and technologies outside our control, including but not limited to wireless connectivity, internet service, cellular networks, power interruptions, batteries, environmental conditions, device placement, software, third-party platforms, mobile devices, installation factors, improper installation, failure to maintain the system, user error, or other unforeseen circumstances. Delays, interruptions, missed notifications, or failures to perform may occur.

By purchasing, installing, using, or continuing to use AlertBadger, you acknowledge and agree that AlertBadger attempts to provide an additional layer of awareness and notification but cannot guarantee performance in all situations. Continued use of the product constitutes your understanding and acceptance of these limitations and disclosures currently, and as amended in the future.

To the maximum extent permitted by law, AlertBadger shall not be responsible for indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of, inability to use, delayed performance of, or failure of the system. Any total liability relating to the use of AlertBadger shall be limited to the original purchase price paid for the applicable product or service.

Mobile App End-User License Agreement (EULA)

This End-User License Agreement (“EULA”) governs the use of the AlertBadger™ mobile application (“App”) provided by 2 Guy’s Marketing LLP, doing business as AlertBadger™.

By installing, accessing, or using the App, you agree to the terms of this Agreement.

1. License Grant

The Company grants you a limited, non-exclusive, non-transferable, revocable license to install and use the App on compatible mobile devices solely for use with authorized AlertBadger services and products.

The App is licensed, not sold, to you.

2. Permitted Use

You may use the App only:

For personal or business use with authorized AlertBadger devices and services
In accordance with applicable laws
In accordance with this Agreement and related Company terms

3. Restrictions

You agree not to:

Copy, modify, distribute, sell, lease, or sublicense the App
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
Bypass, disable, or interfere with security features
Use the App for unlawful, abusive, harmful, or unauthorized purposes
Interfere with or disrupt the operation of the App, devices, cloud systems, or related services

4. Account Responsibility

Some features require account registration. You are responsible for:

Maintaining account security
Protecting login credentials
All activity under your account
Keeping contact, notification, payment, and device information accurate and current

The App does not operate in the background to collect personal information unrelated to the operation of AlertBadger services. Technical information may be collected as necessary to make the App, alerts, notifications, and related services available for your use.

5. Alerts and Notifications

The App may deliver system alerts and notifications. Delivery of alerts may depend on:

Cellular networks
Internet connectivity
Power availability
Mobile device settings
Operating system notification permissions
Third-party cloud and notification services
Device placement, configuration, and maintenance

Because alerts may depend on third-party partners, wireless networks, internet service, power, weather, device settings, user configuration, and other conditions beyond the Company’s control, the Company cannot guarantee delivery, timing, or receipt of alerts.

6. System Dependencies

The App interacts with devices, gateways, cloud systems, mobile devices, and external networks. Performance may depend on:

Internet connectivity
Internet traffic and available speed
Cellular network availability
Device configuration
Compatibility and condition of user-owned devices
System maintenance
App updates
Environmental conditions
Proper installation and maintenance

7. Updates

We may release updates to improve functionality, security, compatibility, reliability, or performance. Some features may require updating the App to continue operating properly. Updates may happen with, or without, notification to the end user.

8. Termination

This license may be terminated if you violate this Agreement or misuse the App, devices, services, or related systems.

Abuse, misuse, unlawful use, unauthorized access, or interference with the system may result in deactivation of your services, with or without notice. The Company assumes no responsibility for any resulting inability to use the service or receive alerts following termination or deactivation.

Certain user selected features may be terminated for failure to complete payment obligations for monthly or annual monitoring plans. These may be restored with proper payment for services.

Upon termination, you must discontinue use of the App and remove it from your devices.

9. Disclaimer of Warranties

The App is provided “as is” and “as available.”

Due to the nature of advanced technology, third-party communication networks, cloud systems, the internet, mobile devices, environmental conditions, and other circumstances beyond the Company’s control, we make no warranties regarding:

Uninterrupted operation
Reliability
Error-free performance
Continuous availability
Delivery or timing of notifications
Compatibility with all devices, networks, or operating systems

10. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

Indirect damages
Consequential damages
Special or incidental damages
Loss of property
Loss of data
Personal injury or death
Inability to use the system
Business interruption
Missed, delayed, or undelivered notifications

Any liability arising from use of the App, devices, services, delayed performance, or failure of the system shall be limited to the original purchase price paid for the applicable product or service.

11. Governing Law

This Agreement shall be governed by the laws of the State of Arizona, without regard to conflict of law principles.

12. Contact Information

For questions regarding this EULA, please contact: